Τετάρτη, 17 Ιουνίου 2015

FAQ for Scrypt.cc

FAQ for Scrypt.cc

This FAQ was written by a Scrypt.cc user (Ozzy) for Scrypt.cc users or potential users.
If you would like to say “Thank you” please send a tip
Popular Questions:
  1. How can I buy KHS?
  1. Here is a short demo of how to buy khs.
  2. First make sure that you deposit btc into your account.
  3. After the deposit has been credited click the Trade link at the top of the page.
  4. On the left side of the window is the buy KHS with BTC, Below is the sell orders, Click the top most price in the sell orders.
  5. Now click the blue BTC available above the sell orders inside the Buy KHS with BTC orders.
  6. Type in your pin
  7. Click the place order button.
  1. What is the ROI at Scrypt.cc?
  1. ROI is short for Return on Investment
  2. The ROI is always changing depending on the price and earnings per khs.
  3. ROI = the moment I returned my initial investment to my wallet.
  4. ROI = Price of KHS divided by the current reward sat per day example would be 900 sat per khs / 9 sat per day = 100 days
  5. To figure out your current ROI and average price you can use this Google worksheet Here  
  1. Will the price of khs change?
  1. Given the nature of a free market the price will vary depending on supply and demand.
  2. More sellers’ means price goes down; while more buyers’ means price goes up.
  3. It typically adjusts accordingly to an average roi period, but this does not mean there is a normal ROI period.
  1. How do I choose a cool chat name so people will answer my questions?
  1. Go into settings and set your chat handle.
  1. Is Scrypt.cc a scam or ponzi?
  1. Yes, now please leave
  2. As with any online business there is a risk with making investments, invest at your own risk.
  1. Where is Admin?
  1. He comes into chat from time to time and you will see his red colored text. If it is not red it is not him or support.
  2. If you do not see red he is not chatting with people so do not spam chat crying for him.
  3. No, we don’t know when he will be on again.
  4. No, we will not pass a message onto him for you.
  5. If you need assistance submit a support ticket and be patient.
  1. Does Scrypt.cc have an IRC channel?
  1. Short answer is no but there is a user ran one. It is listed below
  2. irc.freenode.net  Channel is #scrypt.cc
  3. You do not need an IRC client, there is a free webclient on the Freenode site.
  4. If you want to use a client, use HexChat or Pidgin
  1. Why have the rewards changed?
  1. The price changes due to the altcoin/btc conversion rate constantly.
  1. Can we see pictures of the miners?
  1. Yes go to Google and type miners in the image search box.
  2. Admin has said this many times, “We do not supply pictures of our miners for security reasons since we are in a high crime area.” Those bandits might rob them, and no one wants to be robbed.
  3. Admin has also stated many times that people are welcome to visit the Data Center if you are willing to travel to Brazil.
  1. What is Auto Invest?
  1. It a feature that will use all of your available btc to purchase khs.
  2. It runs approximately every 50 minutes
  3. There are 2 types of auto invest
  1. Buy at lowest price.  This will purchase khs at the current lowest price.
  2. Buy at a set price. This one will place orders at the price you determine or below set price. Which ever one is cheaper.
  1. To enable auto invest go into the settings page and click the enable button. Then select which type of auto invest you would like.
  2. From time to auto invest purchases miss the current selling price and you will need to cancel the order. Don’t worry you will get your btc back and then you can manually buy or just leave it until auto invest runs again.
  1. Can I have multiple accounts?
  1. Yes you can.
  2. Each account must use a different email address.
  3. Yes you can be your own referral.
  1. Are there fees to buy or sell KHS?
  1. No, there are no fees to buy or sell khs
  2. The only fee that you will see is the 0.001 withdraw fee.
  1. What is the fee to withdraw?
  1. The fee is 0.001 btc.
  2. It is taken from the amount that you wish to withdraw.
  3. Example is if I want 1 btc to be deposited in my wallet I will need to withdraw 1.001 btc.
Support:
  1. Where is my deposit?
  1. Minimum deposit is .0005
  2. Lower deposits will sit until additional deposits add up to .0005 or more
  3. No, your deposit is not lost if you deposit less than the minimum amount. It sits in limbo until it adds up to the minimum then transfers into your account.
  4. You can check the status of your deposit on blockchain.info. The directions are listed on question
  1. Where is my withdraw?
  1. Withdrawals "With Confirmations on the blockchain" is NOT Scrypt.cc’s issue.
  2. Make sure you confirm your withdraw in your email attached to the account. If you have a secondary email you must confirm it in both.
  3. You can check the status of your withdraw on blockchain.info. The directions are listed on question 16
  1. How do I find my transaction id?
  1. Copy and Paste your BTC wallet address you used for the withdraw into the search box onblockchain.info 
  2. You can find the date and time of the transaction as well.
  3. You can also check the confirmations here.
  1. Why is my order not being filled?
  1. The order system is an exact trade system, meaning that it will only buy or sell at the price you entered.
  2. If no one is selling or buying at your set price it will sit and wait in the open orders until someone does.
  3. You can cancel your order and choose a new price if you don’t want to wait.
  1. Why hasn’t my ticket been answered?
  1. Maybe support hasn’t gotten around to it yet. Sometimes it takes time.
  2. If it was one of thousands of the same thing like an error in deposits that they know about from thousands of people in a day, they will do a massive wipe so other tickets do get lost.
  3. Copy your info into another file that way if your ticket is lost or wiped you can easily create a new one.
  1. Why can’t I talk in chat?
  1. You must have 1,000 khs to talk in chat.
  2. Putting up all your khs triggers the zero khs so you must have at least 1,000 khs available to talk in chat.
  3. Another reason is if you are spamming the chat with phishing links or FUD Admin will put you on a temporary mute.
  1. Why can’t I post links into the chat box?
  1. To reduce phishing and scams, links have been disabled from being posting in the chat box.
  2. As a general rule don’t click links from users you don’t know or trust.
Referrals:
  1. How often do I get my referral payment?
  1. Referral payments run every 200 minutes, you get 1 reward at that person's amount every 20 cycles of the reward system
  1. What is a Referral?
  1. A referral is someone who signs up for the site using your referral link that should look something like this https://scrypt.cc?ref=bajIo 
  2. For each referral that signs up you will receive 5% of their mining khs profits.
  3. No, the user does not lose 5%, their reward stays the same no matter if they use a referral link or not.
  1. What happens to the 5% referral fee if they don’t use a referral link?
  1. The 5% is claimed by Scrypt.cc, so if you were given a link please register with it.
  1. Can I be my own referral?
  1. Yes you can.
  2. You can have as many accounts as you want as long as they each use different emails.
  1. Why did my friend who used my referral link not become my referral?
  1. Most likely they clicked your link and then went away from that sign up page.
  2. If they leave and come back and register then it does not count unless they use your link again.
Chat Box
  1. Can I ignore or Mute people in the chat box?
  1. No, the best thing you can do is actually ignore them and not respond to their messages.
  1. Can I turn off the auto scroll in the chat box?
  1. At this time no you can’t. Admin has said it is coming but it is not here yet.
  1. Why can’t I talk in chat?
  1. You must have 1,000 khs to talk in chat.
  2. Putting up all your khs triggers the zero khs so you must have at least 1,000 khs available to talk in chat.
  3. Another reason is if you are spamming the chat with phishing links or FUD Admin will put you on a temporary mute.
  1. Why can’t I post links into the chat box?
  1. To reduce phishing and scams, links have been disabled from being posting in the chat box.
  2. As a general rule don’t click links from users you don’t know or trust.
  1. How do I choose a cool chat name so people will answer my questions?
  1. Go into settings and set your chat handle.
  1. Remember to be polite in the chat box.
  1. While the chat box is often referred to as the troll box most people do not like trolls.
  2. Spamming the chat box with information over and over will get people upset at you and then no one will pay attention to you even if you have a legitimate problem.
  1. Do not click links from the chat box.
  1. As a general rule do not click links from random people in the chat box.
  2. Most of the Referral links posted are scam sites that steal your information.
  3. Do not click links unless you trust the person posting it. Usually only if you ask for it.
  4. Safe links to click are are Sccstats.com, faq.sccstats.com, Msgrelay.com, and msgrelay.com\faq.php
Security Questions
  1. How can I protect my BTC here at SCC?
  1. Protect yourself from phishing emails.
  2. Run antivirus and malware scans regularly.
  3. Read up on phishing and trojan attacks Here
  4. Lock your Wallet address
  5. Lock your email and use 2 emails
  6. Make sure you use a pin to buy and sell KHS
  7. Do not use the same password as any other site. Especially your emails.
  8. Choose a hard password.
  1. See question 35 for help in choosing one.
  2. Also change your password from time to time. At least once every 90 days. Sooner for added security.
  1. Choose an email that uses 2FA like Gmail. you can read about it Here
  1. How can I protect my account information?
  1. Use an antimalware program such as Malwarebytes.
  1. you can download a free copy at https://www.malwarebytes.org/
  1. Use an antivirus program such as AVG.
  1. You can download a free version at https://www.avg.com/
  1. Choose a difficult password
  1. See question 35 for that information
  1. How can I choose a difficult password?
  1. You can read about what makes a good password Here 
  2. Or you can go to https://www.random.org/passwords/ and generate a list of random passwords to choose from. Print out the list, save it as a file, or both.
  1. How do I set a PIN?
  1. Go into settings and enable the order pin authentication.
  2. Then choose a 4 digit PIN number to use.
  3. Remember do not give your PIN to anyone.
  1. I have been hacked what can I do?
  1. Nothing can be done to recover your lost items. User error is not the responsibility of Scrypt.cc
  2. First don’t click links posted in the chat unless you know who it is from and you trust them.
  3. Scan your computer for malware and keyloggers. Try malwarebytes and an antivirus such asAVG.Both of these are free to download and use.
  4. Then change all of your passwords to more secure ones. Follow the suggestions from question 35.
  5. File a ticket, and include the personally identifiable questions and answers you had submitted before. Without this information your information cannot be recovered
  1. How can I unlock my email to change it, or add a secondary email?
  1. Submit a ticket and include the new email you would like added as well as your phone number that you registered with. Support may ask for more info.
  2. Do not ask in chat for it to be changed. This is a sign that you are on an account that is not yours.
  1. How can I unlock my BTC Wallet?
  1. Submit a ticket and include the new address you would like added as well as your phone number that you registered with. Support may ask for more info.
  2. Do not ask in chat for it to be changed. This is a sign that you are on an account that is not yours.
  1. I logged in and I have no khs and only a little btc.  Where is my khs?
  1. Your account details have been stolen and used to sell your khs off at a ridiculously low price.  Check your sale history
  2. Change your account details and remember that the only emails you receive from Scrypt.cc are from your own withdrawal or Support requests.
  1. I just received an email from Scrypt.cc that asks me to click a link.
  1. Scrypt.cc will send you an email for one of two reasons.
  1. To confirm a withdraw that you requested. If you did not request a withdraw change your email password immediately and also your login info on Scrypt.cc
  2. Scrypt.cc might also reply to a support ticket that you submit. If you did not submit a ticket delete the email and do not click any links.
  1. If you still have questions delete the email and the manually log into the site and submit a support ticket or ask in chat if anyone else received the email.
  1. I lost access to my account because my account information was compromised due to poor online practices. What can I do?
  1. You can send an email to Support@Scrypt.cc from the email account that was attached to the account with all of your information that you registered with.
  2. No one can guarantee that your account will be restored to you but make sure you are patient with support as this is a very important matter to get right.
  3. Scrypt.cc is not responsible for user error.
  1. Do not click links from the chat box.
  1. As a general rule do not click links from random people in the chat box.
  2. Most of the Referral links posted are scam sites that steal your information.
  3. Do not click links unless you trust the person posting it. Usually only if you ask for it.
  4. Safe links to click are are Sccstats.com, faq.sccstats.com, Msgrelay.com, and msgrelay.com\faq.php
I am not associated with Scrypt.cc. I wrote this because the questions kept getting asked.
If this FAQ was helpful please send a tip to 1oZzyxkon5pvCPrUe8AXrmcrFRgh25Fn4
Thank you,download.png
Ozzy
Scrypt.cc logo and name is property of Scrypt.cc

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